What Is the Proper Relationship for the CIO, CEO, and CFO?

By |February 8th, 2010|

The CIO role in business has been changing almost as quickly as technology itself. In the past focusing on business processes and automation was enough to satisfy the business needs for operational excellence. As long as they did so successfully, the CIO received carte blanche, often having large budgets and significant latitude in applying them. However, those days are quickly fading. Today, many IT departments and IT organizations are becoming internal vendors to internal customers with “char [...]

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Business and IT Alignment – Integrating Technology and IT Spend with Business

By |February 5th, 2010|

Aligning technology to business requirements is based on a few underlying assumptions that are often lacking from SAP projects. Those assumptions are 1) the business actually knows what their requirements are, 2) the project scope includes those requirements, 3) the right management and internal employees are committed and engaged, and 4) the system integrator you select has consultants with the required experience. Often, I see businesses fail to look beyond operational excellence areas of the [...]

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Why Indexed KPIs are Critical for Business Performance and Success

By |January 21st, 2010|

As I have written in previous articles, not every metric for business or processes is a KPI. Too many IT systems and too many companies define a departmental goal as a Key Performance Indicator, creating unnecessary friction among other departments or areas of the company. By using a weighted index, you significantly reduce, and in some cases eliminate, the competing requirements. As part of a continuing effort on using key performance indicators for building a strategy focused organization, I [...]

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Achieve Breakthrough ERP, SAP, or IT Project Success: 1 of 4

By |January 18th, 2010|

The first part of a series on how to see through the smoke and mirrors sales tactics in assessing your vendor RFP, vendor selection, and early stages of your SAP, ERP, or IT project. Details of strategies and approaches to neutralize these vendor tactics are defined so that you get the absolute BEST RESULTS from the BEST RESOURCES anyone can provide.

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Breakthrough Project Success: 2 of 4, IT Vendor Proposal RFP

By |January 18th, 2010|

10 steps to reduce the vendor proposal shell games and sales tactics that prevent you from achieving the best possible results. Tactics, strategies, and techniques for getting past the sales pitches to the substance of the proposal and selecting the best possible IT system vendor for the best possible project results.

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