SAP Implementation Focus: Engineer Software or Business Processes?

By |April 29th, 2010|

You have selected SAP as your software application-- now you move on to look for competitive bids from several software vendors to implement the system. You have a good understanding of the scope you want to address, but what do you look for and where do you begin? [FN1] Your Primary SAP Implementation Focus You can install SAP in your company through two primary ways: making your company fit the software, or making the software fit your existing processes. In other words, either you do a softw [...]

The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors

By |April 26th, 2010|

  A while back, I was reviewing academic material on ERP/SAP Project success factors. One particular study stood out because it laid out 22 specific success factors by project stage [FN1]. Even though this study dates from 2001, the Critical Success Factors (or CSFs) still ring true today, and the conclusions are consistent with what I have seen on SAP projects since I started in 1994. While the sample size was somewhat limited (86 completed questionnaires), the data and information prov [...]

Aligning SAP Scope to Meaningful Business Requirements

By |April 13th, 2010|

I am always amazed at how many projects miss one of the most important (and relatively simple) scoping requirements. The worst part is that projects don’t just miss it, but they get it completely backward! After doing SAP projects since 1994, I still cannot believe SAP’s customers don’t use the old “Seven Habits” step of starting with the end in mind. What do I mean by that? Start Your SAP Project with Reports and Business Requirements Why do so many projects wait until they are live with some [...]

ERP, SAP, or IT Project Management and Prototyping for Success

By |March 15th, 2010|

Over the years I have worked with teams that had great project management and others that had poor project management. The projects with really good project management generally ran smoothly with less stress, allowing the team to be more productive. A Few of the Characteristics of a Well-Managed ERP Project I have noticed a few consistent elements in well-managed projects. Those elements can be summed up in the following list: The project manager produces a published project plan with tasks, tim [...]

CIO, CFO, and CEO Alignment – Why ROI is Lacking from Today’s System Landscape

By |February 17th, 2010|

The first part of this series looked at the proper relationship for the CIO, CEO, and CFO. In today's business environment, the CIO role is already challenging and gaining in difficulty. Today's CIO must not only keep up with technology and business process improvement, but also become a "mini-MBA" in applying technology solutions to forward-looking business strategies, including customer acquisition, customer retention, revenue growth and profitability. Although it is a monumental task, it is [...]

Where SAP Is Missing a Key Business and Market Opportunity for Leadership

By |February 10th, 2010|

In reading through a post on the CIO Magazine blogs (“ERP Costs: 3 Signs Companies Are Wasting Less Money” [FN1]) on Panorama’s comparison of Saas with traditional ERP, Saas is not all it is cracked up to be. SAP has failed to capitalize on the genuine shortcomings of Saas ERP compared to on-premise ERP solutions such as SAP. Saas ERP is implemented over 35% more quickly (11.6 mo v. 18.4), but costs only 10% less to implement (6.2 v. 6.9 ann. rev). Even though CEOs may be slightly more satisfie [...]