ERP Education: Losing Our Religion

By |January 17th, 2011|

Most ERP software packages are designed around industry-accepted business practices, operating philosophies, and techniques that have evolved over many years. Today, the issue is not businesses have a body of knowledge with supporting software tools; the question is, are clients educated enough to see the value or understand the proper use of the tools? The short answer is no.   Education versus ERP software training Many have lost sight of the difference between education and software tra [...]

Expert SAP Consulting to Reduce SAP TCO and Improve SAP ROI

By |January 10th, 2011|

  This is a follow-up to a previous post that introduced a fascinating study on expert performance (see Successful SAP Project Team Composition – Technicians or Experts?). The author insightfully noted that expert performance requires not experience alone, but a very special kind of experience. Expert performance requires a focused type of continuous achievement that goes beyond mere time of experience or practice. The study’s authors noted that the difference between the amateur and the [...]

Software Consulting Firms and Clients Myths and Half Truths

By |December 6th, 2010|

The following is a post from my friend Steve Phillips who runs a great site entitled "Street Smart ERP Blog." This is a nice complement to the series I just finished on SAP and ERP critical success factors. ================= Steve Phillips writes: Having spent the majority of my career in the shoes of a software consultant or client, I have often wondered why many find it necessary to perpetuate the old myths and half-truths regarding the consultant/client relationship. My feeling is given the [...]

SAP System Vendor Project Success Criteria & Factors 5

By |November 29th, 2010|

This is the final post in the series on SAP project shared success criteria. Doing this entire topic justice has been more of a challenge than I had originally anticipated. At some point, I will put it all together in a PDF e-book. This series leaves you with a lot to digest but over the years these items generally make up the foundations for a very successful project that is able to transform your business. This series has been challenging but interesting and I am glad it is complete. In a few [...]

SAP System Vendor Project Success Criteria & Factors 3

By |November 15th, 2010|

The other day, I made a post to SAP’s Community Network on how to ensure customers get the best SAP business software integrator for their money. One of the comments to that post suggested that I was advocating for customers using only SAP as their system integrator. In my response, I stated that my goal is to encourage SAP customers to get educated so they actually achieve value and ROI from their SAP business software projects. My response sums up why I started this site and what the posts he [...]

SAP System Vendor Project Success Criteria 1

By |November 1st, 2010|

Using the success criteria table laid out in SAP Success Factors for Vender Selection Responsibility Matrix 2 as a starting point for shared SAP project success, we will look at some strategies, tactics, techniques, and ideas for managing these shared responsibilities. By more aggressively managing these shared SAP critical success areas, we can set the correct tone and expectation for the SAP project. [FN1] This series will look at the things you should expect from your SAP system vendor, and [...]