Series on SAP Competency Center or SAP Center of Excellence

By |July 21st, 2010|

  THREE-PART SERIES ON DEVELOPING AN SAP CENTER OF EXCELLENCE. You probably already knew that a "Competency center" is focused on SAP application support such as help desk functions, system stabilization, troubleshooting, etc. But did you know that a true "Center of Excellence" is focused on the business and business drivers? The key goal of a "Center of Excellence" is to integrate not just the application, but the application support staff into the business. Business Transformation from [...]

Where do you Start with SAP Return on Investment or SAP ROI?

By |July 19th, 2010|

See Part 1 - SAP Implementation Is an Investment Not an Event How much is it going to cost, and how long is it going to take? That is the classic approach to SAP implementations. However, this approach is not enough today, as the marketplace is demanding more from their IT dollars. Now the marketplace has questions about measuring cost reductions, process improvements, and customer retention/acquisition. These are all important discussions. Your money has to work for you in your business-- and [...]

SAP Implementation is an Investment NOT an Event

By |July 12th, 2010|

A while back, I talked to a pair of executives who were trying to determine whether or not their SAP implementation cost was higher or lower than their competitors. They wanted benchmarks or some other way to know if they were in line with the marketplace. The CFO was worried that they might have paid way too much for their SAP implementation. After talking for a few minutes, they realized that they were looking at the question the wrong way. While they were asking about how their expenditure c [...]

A New SAP Implementation Methodology and Implementation Steps

By |June 28th, 2010|

Studies have shown that projected benefits in business cases for IT investments and actual value achieved face a critical disconnect, because so many firms focus on going live with a project rather than its value delivery. An SAP/ASUG best-practice survey on capturing the projected benefits of an IT project found that 73% of companies do not quantitatively measure value post-implementation (SAP Executive Insight Series, pg. 7, 2009). Critical business benefits for an SAP project require taking [...]

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 1

By |June 24th, 2010|

Why SAP Process Understanding, Troubleshooting Ability, and Knowledge Transfer Techniques Are Missing in SAP or ERP Projects Because an ERP system such as SAP has a single database or a single instance of data, a full process chain of dependencies is developed. Every organizational function becomes dependent on the process steps before and after it, no matter what department or area is responsible (Kallinikos, 2004). Because of these dependencies, a data error is no longer contained in a single [...]

ERP vs. ERP II vs. ERP III Future Enterprise Applications

By |May 31st, 2010|

ERP I, ERP II, & ERP III Abstract ERP applications integrate enterprise operations within and across enterprise legal entities, or company codes. ERP ii (or ERP 2) applications extend supply functionality to external enterprises (generally vendor-affiliated companies or enterprises) to reduce cost, improve supply chain efficiency, and perform collaborative innovation. ERP iii (or ERP 3) enterprises go to the next level as they integrate the ERP and ERP ii functionality to include customers [...]