SAP Success Factors for Vendor Selection – Responsibility Matrix 2

By |October 18th, 2010|

Based on a combination of the academic literature [FN1] and my personal experience, I have put together the following SAP and ERP Critical Success Factor Responsibility Matrix. The large “A” indicates a primary responsibility, a small “z” indicates a secondary responsibility, and a blank field indicates no direct responsibility. This is part of the continuing series on managing the SAP vendor relationship to ensure SAP project success. To do so, you need to review the SAP critical success facto [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 1

By |October 11th, 2010|

After a short look at the peer-reviewed academic literature, Anil Bhagwani did a brief case study on ten failed SAP implementations and ten successful SAP implementations. From these, he continued to distill SAP critical success factors. For more vendor selection background, please refer to another study: SAP Implementation Partner or Company Selection Criteria. Common SAP Critical Success Factors (CSF's) Identified for Successful ERP Implementations The study author's perspective and summary o [...]

Successful SAP Project Team Composition – Technicians or Experts?

By |September 27th, 2010|

Continuing on the theme from a previous post about getting SAP expertise, do you need SAP Technicians or Experts? I want to take some time to review an academic study about gaining SAP ROI and reducing your SAP TCO. The study points out the type of SAP project team expertise to gain ROI and competitive advantage from your ERP project. If you want real return, real results, and real benefits, then you need real skill (see e.g. Screening and Interview Methods to Find the Right Consultant – Part 2 [...]

SAP Reimplementation For Little More Cost than a Technical Upgrade Part 1

By |August 30th, 2010|

I previously noted that I would follow up with a post on doing an SAP implementation for only marginally more than a technical upgrade (see Technical SAP Upgrade or SAP Reimplementation). In the process, you should keep a few assumptions and several considerations in mind. If an SAP reimplementation is done well, you can significantly reduce the Total Cost of Ownership. You should also keep in mind that getting closer to standard functionality in non-business critical areas (or what I like to r [...]

ERP Software Selection: Do you want to be a Guinea Pig?

By |August 9th, 2010|

“If the software functionality does not do what we need it to do, nothing else really matters.” Back in the 1980’s, IT department preferences or mandates for specific proprietary mainframe technologies drove many ERP software decisions. They focused on the technologies the IT department could (or would) support, not the mainframe software that best satisfied business needs. Later in the 1990’s, the mainframe vs. open system (client/server) wars caused many to take a blind leap of faith into ope [...]