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SAP Success Factors for Vendor Selection – Responsibility Matrix 2
SAP Success Factors for Vendor Selection – Responsibility Matrix 2

SAP Success Factors for Vendor Selection – Responsibility Matrix 2

By Bill Wood|October 18th, 2010|

Based on a combination of the academic literature [FN1] and my personal experience, I have put together the following SAP and ERP Critical Success Factor Responsibility Matrix. The large “A” indicates a primary responsibility, a small “z” indicates a secondary responsibility, and a blank field indicates no direct responsibility. This is part of the continuing series on managing the SAP vendor relationship to ensure SAP project success. To do so, you need to review the SAP critical success facto [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 1
SAP Success Factors for Vendor Selection – Responsibility Matrix 1

SAP Success Factors for Vendor Selection – Responsibility Matrix 1

By Bill Wood|October 11th, 2010|

After a short look at the peer-reviewed academic literature, Anil Bhagwani did a brief case study on ten failed SAP implementations and ten successful SAP implementations. From these, he continued to distill SAP critical success factors. For more vendor selection background, please refer to another study: SAP Implementation Partner or Company Selection Criteria. Common SAP Critical Success Factors (CSF's) Identified for Successful ERP Implementations The study author's perspective and summary o [...]

The Consultant Certification Ruckus
The Consultant Certification Ruckus

The Consultant Certification Ruckus

By Michael Doane|October 4th, 2010|

Here we go again. Jon Reed, Dennis Howlett, Martin Gillet, Michael Koch, and Leonardo Di Araujo, collectively known as the Certification 5, have posted a 55-page, somewhat discoordinated white paper exploring the need to vastly upgrade the SAP consulta...

Successful SAP Project Team Composition – Technicians or Experts?
Successful SAP Project Team Composition – Technicians or Experts?

Successful SAP Project Team Composition – Technicians or Experts?

By Bill Wood|September 27th, 2010|

Continuing on the theme from a previous post about getting SAP expertise, do you need SAP Technicians or Experts? I want to take some time to review an academic study about gaining SAP ROI and reducing your SAP TCO. The study points out the type of SAP project team expertise to gain ROI and competitive advantage from your ERP project. If you want real return, real results, and real benefits, then you need real skill (see e.g. Screening and Interview Methods to Find the Right Consultant – Part 2 [...]

SAP Implementation Projects: Still Crazy After All These Years – Part 2
SAP Implementation Projects: Still Crazy After All These Years – Part 2

SAP Implementation Projects: Still Crazy After All These Years – Part 2

By Michael Doane|September 20th, 2010|

In a previous post, I pointed out my discovery of an anonymous blogger who is providing a blow-by-blow of his firm’s painful SAP implementation. (SAP: Loathe It or Ignore It, You Can’t Like It http://sapmesideways.blogspot.com/. )Since that post, I...

SAP Technicians or Experts
SAP Technicians or Experts

SAP Technicians or Experts

By Bill Wood|September 13th, 2010|

They say a good magician never reveals their tricks. Well, I’m no magician, so I will give you some insight. Lagging indicators (those affected by process improvements, cost-based ROI and TCO methods, and current ERP mindsets) are reactive. Leading indicators (those which directly affect the competitive business landscape) are proactive. SAP and ERP technicians are reactive. They can make system settings, they can help you to make a small tweak here or there, but they are tactical and tend to b [...]