IT Services Archives - Page 8 of 12 - Innovate. Integrate. Transform. Run.

SAP Implementation Focus: Engineer Software or Business Processes?
SAP Implementation Focus: Engineer Software or Business Processes?

SAP Implementation Focus: Engineer Software or Business Processes?

By Bill Wood|April 29th, 2010|

You have selected SAP as your software application-- now you move on to look for competitive bids from several software vendors to implement the system. You have a good understanding of the scope you want to address, but what do you look for and where do you begin? [FN1] Your Primary SAP Implementation Focus You can install SAP in your company through two primary ways: making your company fit the software, or making the software fit your existing processes. In other words, either you do a softw [...]

IT Outsourcing, Off Shore Support, Cost Cutting and IT Department Changes
IT Outsourcing, Off Shore Support, Cost Cutting and IT Department Changes

IT Outsourcing, Off Shore Support, Cost Cutting and IT Department Changes

By Bill Wood|March 23rd, 2010|

Businesses everywhere are looking to shore up their bottom lines by cutting costs. As a result, cost centers such as IT departments are prime targets for outsourcing and offshore maintenance. The typical business script is that as the IT organization moves into maintenance mode, cost centers with high overhead become a prime target for reducing costs. However, despite how things might appear, cost is not the real driver of IT outsourcing. The real driver of IT outsourcing is function. IT departm [...]

Outsourcing Your SAP Application Support
Outsourcing Your SAP Application Support

Outsourcing Your SAP Application Support

By Bill Wood|March 20th, 2010|

I believe it was Peter Drucker who opined about outsourcing and then wrote a book on the subject. The original premise was that low-level administrative functions that were not a key or core focus of the business (such as mail rooms) could be outsourced. Fast forward several years, and business has learned that virtually all non-value add functions can be outsourced. IT infrastructure was value add as long as something new or better could be developed to provide cost savings, efficienc [...]

Sales, Software Selection Scams, and Performing Your Own Software Selection
Sales, Software Selection Scams, and Performing Your Own Software Selection

Sales, Software Selection Scams, and Performing Your Own Software Selection

By Bill Wood|March 11th, 2010|

A while back, I did a proposal to help a fairly large retailer do a software and vendor selection. Because of my many years of experience with SAP, they were concerned about whether I could be objective and unbiased. That is not only a fair question, but a critically important question. I decided to approach this sales presentation effort differently by providing solid, verifiable, and objective methods to evaluate software fit as well as vendor fit. Although the client company was gracious, acc [...]

ERP Project Planning – Getting Real (Part 1)
ERP Project Planning – Getting Real (Part 1)

ERP Project Planning – Getting Real (Part 1)

By Steve Phillips|February 28th, 2010|

When the client is not heavily involved, expect plenty of project surprises and no ownership of responsibility. The ingredients for optimal success require active client participation at every stage of the project-- from project planning to project closure. Anyone who has been around ERP long enough understands that meaningful client involvement in the project is critical for success. However, many implementation projects start with the software consultants developing a project plan in a vacuum [...]

ERP Consultants: Is the Promise of Knowledge Transfer just part of the Sales Pitch?
ERP Consultants: Is the Promise of Knowledge Transfer just part of the Sales Pitch?

ERP Consultants: Is the Promise of Knowledge Transfer just part of the Sales Pitch?

By Steve Phillips|February 10th, 2010|

Most ERP projects promise to transfer software knowledge from the consultants to the client. Once a project is over however, the client is often clueless about how to make software configuration changes, and may even struggle with performing basic transactions in the system. So what gives? Even though many aspire for successful knowledge transfer, most businesses lack a real strategy to make it more than just a dream. Secondly, when push comes to shove, we often set learning to the side and thi [...]