IT Services Archives - Page 10 of 12 - Innovate. Integrate. Transform. Run.

Corporate and Personal Liability for Fake Consultants
Corporate and Personal Liability for Fake Consultants

Corporate and Personal Liability for Fake Consultants

By Bill Wood|November 20th, 2009|

Too many companies have not considered the potential legal liability to shareholders or other company stakeholders for having "fake" consultants involved in their company IT projects. By not conducting due diligence in screening vendor resources or having inconsistent labor practices, companies face a much larger potential for liability than they may realize. Fraudulent consultants may cause both corporate and personal liability for Directors and Executives. The company not only risks potential [...]

Screening and Interview Methods to Find the Right Consultant – Part 2
Screening and Interview Methods to Find the Right Consultant – Part 2

Screening and Interview Methods to Find the Right Consultant – Part 2

By Bill Wood|November 18th, 2009|

Previously, I wrote on the subject of finding the right SAP consultant and how you can avoid getting ripped off. That previous article, Screening Methods to Find the Right SAP Consultant, has been widely read and well accepted. Companies are tired of being ripped off with the lack of results or ROI from their large IT systems implementations. At the foundation of SAP or any IT consulting is communication: clear, concise, easy-to-understand communication. If your SAP candidate cannot speak clear [...]

The Real Reason Executive Participation Creates IT Project Success
The Real Reason Executive Participation Creates IT Project Success

The Real Reason Executive Participation Creates IT Project Success

By Bill Wood|October 10th, 2009|

Since I started in the SAP and ERP arena in 1994, I have heard experts passionately declare that a key criteria for IT project success is executive participation. That mandate applies to any large scale project, whether through ERP, CRM, APO, SOA, BI, or other solutions. Many implementation companies wrongly believe that executive participation is only important because the executive brings authority and visibility to the project. However, a more overlooked yet crucial reason is the senior exec [...]

CRM, ERP, BI, and IT Investment — Where Do You Find the Business Benefit?
CRM, ERP, BI, and IT Investment — Where Do You Find the Business Benefit?

CRM, ERP, BI, and IT Investment — Where Do You Find the Business Benefit?

By Bill Wood|September 19th, 2009|

Most companies want to use CRM applications to "supercharge" their sales forces. They want higher customer retention and acquisition than their competitors, managing the sales pipeline and having better market insight. But few companies realize these goals. After going through some of the academic studies and literature about CRM implementation, evidence suggests that some companies see limited benefit from their CRM implementations, but they are not happy overall. These anecdotal accoun [...]

ERP Failure: The Organization is More Than Partially To Blame
ERP Failure: The Organization is More Than Partially To Blame

ERP Failure: The Organization is More Than Partially To Blame

By Steve Phillips|September 15th, 2009|

You really have to wonder: Does any organization spend millions of dollars on SAP (or any other software) with the goal of failing? The scope of a typical ERP project impacts almost every aspect of the organization, and the implementation risks are real. Often, an actual project's timeline far exceeds the original schedule. The cost of consulting services alone can grow four to five times the cost of the ERP software (with even greater upside risk potential). However, we have all heard the horr [...]

Realizing SAP Business Benefit
Realizing SAP Business Benefit

Realizing SAP Business Benefit

By Bill Wood|August 26th, 2009|

When implementing or upgrading SAP, too often I encounter vendors and consultants who believe they are more qualified than they actually are. Think of backyard mechanics who changed the oil on someone's cars and checked the tire pressure a few times, then somehow think that qualifies them to do engine overhauls on Formula 1 race cars. Similarly, why do you expect old-style implementation vendors and consultants to transform your business into a competitive powerhouse by only addressing cost-foc [...]