Toward an SAP Center of Excellence or SAP Competency Center – PART 2

By |July 27th, 2010|

Part 2 of 3 SAP Competency Center – Doing Things Right VS SAP Center of Excellence – Doing the Right Things The SAP Center of Excellence approach assumes a dynamic organization that is experiencing a fair amount of change, at a pace that causes the organization to stretch. This is usually the case with growth-oriented companies that are seeking new competitive methods and ways of operating in a challenging global climate. The SAP Competency Center approach assumes a fairly stable business model [...]

Toward an SAP Center of Excellence or SAP Competency Center – PART 1

By |July 26th, 2010|

Part 1 of 3 Is There a Difference Between an SAP Center of Excellence, SAP Competency Center, or SAP Expertise Center? A while back, Michael Done and I were talking about his SAP Green Book-- thriving after going live with SAP [FN1]. As the conversation progressed, it was obvious to both of us that although he has been advocating for an SAP Center of Excellence for quite some time, few companies had succeeded in creating one.Our conversation started a lengthy thought process about our careers wi [...]

Series on SAP Competency Center or SAP Center of Excellence

By |July 21st, 2010|

  THREE-PART SERIES ON DEVELOPING AN SAP CENTER OF EXCELLENCE. You probably already knew that a "Competency center" is focused on SAP application support such as help desk functions, system stabilization, troubleshooting, etc. But did you know that a true "Center of Excellence" is focused on the business and business drivers? The key goal of a "Center of Excellence" is to integrate not just the application, but the application support staff into the business. Business Transformation from [...]

More on Vendor Selection Criteria and Methods for ERP Project Success

By |June 29th, 2010|

Using the RFI and RFP Process for your ERP or SAP Education During the vendor selection process, you should use the RFI (Request for Information) and RFP (Request for Proposal) processes to solicit comments, methods, tools, and resource examples of how knowledge transfer will be handled. In other words, be sure to actively engage in the RFI and RFP processes rather than simply using them as some kind of a checklist or scorecard for the correct vendor. This is your first and best chance to gain [...]

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 1

By |June 24th, 2010|

Why SAP Process Understanding, Troubleshooting Ability, and Knowledge Transfer Techniques Are Missing in SAP or ERP Projects Because an ERP system such as SAP has a single database or a single instance of data, a full process chain of dependencies is developed. Every organizational function becomes dependent on the process steps before and after it, no matter what department or area is responsible (Kallinikos, 2004). Because of these dependencies, a data error is no longer contained in a single [...]

Lower SAP Application Support Costs – TCO – by Reducing Custom Solutions

By |June 21st, 2010|

Previously I explained the two primary types of implementations-- with SAP or any other ERP package, you will do business process engineering or software engineering. The differences in these two types of implementation approaches will have a major impact on your total cost of ownership (TCO) and your long-term application lifecycle costs. ------------------------------- Software Engineering or Business Process Engineering? https://www.iitrun.com/sap-implementation-focus-software-engineering-or [...]