Strategy Archives - Page 10 of 15 - Innovate. Integrate. Transform. Run.

Customer Relationship Management or CRM
Customer Relationship Management or CRM

Customer Relationship Management or CRM

By MMyatt|June 13th, 2010|

Customer Relationship Management (CRM) is a core business practice that almost everyone reading this post is familiar with at some level. You have likely read about CRM, attended workshops and seminars on the subject, and perhaps even believe you have implemented a CRM initiative. While customer relationship management is certainly not a new business practice, it is also not a practice that most executives understand or leverage to its maximum capabilities. In today’s post, I will provide an ov [...]

ERP vs. ERP II vs. ERP III Future Enterprise Applications
ERP vs. ERP II vs. ERP III Future Enterprise Applications

ERP vs. ERP II vs. ERP III Future Enterprise Applications

By Bill Wood|May 31st, 2010|

ERP I, ERP II, & ERP III Abstract ERP applications integrate enterprise operations within and across enterprise legal entities, or company codes. ERP ii (or ERP 2) applications extend supply functionality to external enterprises (generally vendor-affiliated companies or enterprises) to reduce cost, improve supply chain efficiency, and perform collaborative innovation. ERP iii (or ERP 3) enterprises go to the next level as they integrate the ERP and ERP ii functionality to include customers [...]

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 2
Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 2

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 2

By Bill Wood|May 24th, 2010|

People, organizational, and change management strategies on an ERP implementation are usually more difficult than the technology implementation. ERP implementation changes to the business allow employees from different departments to become more knowledgeable about business in general (Hall, 2002) (see also The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors about interdepartmental cooperation and communication). While deeper knowledge is good, it also presents a set [...]

Leading Change (and Change Management)
Leading Change (and Change Management)

Leading Change (and Change Management)

By MMyatt|May 17th, 2010|

“Leading Change” is clearly more difficult than realizing that change is needed. If you want to validate the prior statement reflect back on all of the “change agents” that have crossed your path over the years, ask yourself the following question: "How many of them have truly succeeded?" While we’ve heard a lot about change of late as it relates to our current political landscape, the power of real change is trivialized when it becomes little more than a political sound-bite. Whether in busine [...]

Process Execution of Business and IT Innovation
Process Execution of Business and IT Innovation

Process Execution of Business and IT Innovation

By Bill Wood|May 3rd, 2010|

The idea of innovation in business or IT is generally an aspiration to most. Leaders and managers occasionally mention the need to innovate, but when they stop to consider what that means, many of them abandon it as an impossible dream. They wait for some strange spark, some odd occurrence to somehow spark the flame of new beginnings. Execution of the Innovation Process Inspiration for innovation or creativity can come from anywhere. Frequently, the innovation problem isn't a lack of good ideas [...]

SAP Implementation Focus: Engineer Software or Business Processes?
SAP Implementation Focus: Engineer Software or Business Processes?

SAP Implementation Focus: Engineer Software or Business Processes?

By Bill Wood|April 29th, 2010|

You have selected SAP as your software application-- now you move on to look for competitive bids from several software vendors to implement the system. You have a good understanding of the scope you want to address, but what do you look for and where do you begin? [FN1] Your Primary SAP Implementation Focus You can install SAP in your company through two primary ways: making your company fit the software, or making the software fit your existing processes. In other words, either you do a softw [...]