IT Strategy Archives - Page 8 of 14 - Innovate. Integrate. Transform. Run.

ERP Software Selection: Do you want to be a Guinea Pig?
ERP Software Selection: Do you want to be a Guinea Pig?

ERP Software Selection: Do you want to be a Guinea Pig?

By Steve Phillips|August 9th, 2010|

“If the software functionality does not do what we need it to do, nothing else really matters.” Back in the 1980’s, IT department preferences or mandates for specific proprietary mainframe technologies drove many ERP software decisions. They focused on the technologies the IT department could (or would) support, not the mainframe software that best satisfied business needs. Later in the 1990’s, the mainframe vs. open system (client/server) wars caused many to take a blind leap of faith into ope [...]

Toward an SAP Center of Excellence or SAP Competency Center – PART 3
Toward an SAP Center of Excellence or SAP Competency Center – PART 3

Toward an SAP Center of Excellence or SAP Competency Center – PART 3

By Bill Wood|July 28th, 2010|

Part 3 of 3 Stages and Components of the SAP Center of Excellence To wrap up this series, we will take a brief look at the post go-live or production support environment. One academic study I reviewed on ERP project success factors defined the three production stages of Acceptance, Routinization, and Infusion (see The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors). These three terms fit the requirements for SAP production system stages as you move toward an SAP Cen [...]

Toward an SAP Center of Excellence or SAP Competency Center – PART 2
Toward an SAP Center of Excellence or SAP Competency Center – PART 2

Toward an SAP Center of Excellence or SAP Competency Center – PART 2

By Bill Wood|July 27th, 2010|

Part 2 of 3 SAP Competency Center – Doing Things Right VS SAP Center of Excellence – Doing the Right Things The SAP Center of Excellence approach assumes a dynamic organization that is experiencing a fair amount of change, at a pace that causes the organization to stretch. This is usually the case with growth-oriented companies that are seeking new competitive methods and ways of operating in a challenging global climate. The SAP Competency Center approach assumes a fairly stable business model [...]

Toward an SAP Center of Excellence or SAP Competency Center – PART 1
Toward an SAP Center of Excellence or SAP Competency Center – PART 1

Toward an SAP Center of Excellence or SAP Competency Center – PART 1

By Bill Wood|July 26th, 2010|

Part 1 of 3 Is There a Difference Between an SAP Center of Excellence, SAP Competency Center, or SAP Expertise Center? A while back, Michael Done and I were talking about his SAP Green Book-- thriving after going live with SAP [FN1]. As the conversation progressed, it was obvious to both of us that although he has been advocating for an SAP Center of Excellence for quite some time, few companies had succeeded in creating one.Our conversation started a lengthy thought process about our careers wi [...]

Series on SAP Competency Center or SAP Center of Excellence
Series on SAP Competency Center or SAP Center of Excellence

Series on SAP Competency Center or SAP Center of Excellence

By Bill Wood|July 21st, 2010|

THREE-PART SERIES ON DEVELOPING AN SAP CENTER OF EXCELLENCE. You probably already knew that a "Competency center" is focused on SAP application support such as help desk functions, system stabilization, troubleshooting, etc. But did you know that a true "Center of Excellence" is focused on the business and business drivers? The key goal of a "Center of Excellence" is to integrate not just the application, but the application support staff into the business. Business Transformation from [...]

More on Vendor Selection Criteria and Methods for ERP Project Success
More on Vendor Selection Criteria and Methods for ERP Project Success

More on Vendor Selection Criteria and Methods for ERP Project Success

By Bill Wood|June 29th, 2010|

Using the RFI and RFP Process for your ERP or SAP Education During the vendor selection process, you should use the RFI (Request for Information) and RFP (Request for Proposal) processes to solicit comments, methods, tools, and resource examples of how knowledge transfer will be handled. In other words, be sure to actively engage in the RFI and RFP processes rather than simply using them as some kind of a checklist or scorecard for the correct vendor. This is your first and best chance to gain [...]