software knowledge transfer Archives - Page 2 of 3 - Innovate. Integrate. Transform. Run.

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 2
Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 2

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 2

By Bill Wood|May 24th, 2010|

People, organizational, and change management strategies on an ERP implementation are usually more difficult than the technology implementation. ERP implementation changes to the business allow employees from different departments to become more knowledgeable about business in general (Hall, 2002) (see also The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors about interdepartmental cooperation and communication). While deeper knowledge is good, it also presents a set [...]

ERP Consultants: Is the Promise of Knowledge Transfer just part of the Sales Pitch?
ERP Consultants: Is the Promise of Knowledge Transfer just part of the Sales Pitch?

ERP Consultants: Is the Promise of Knowledge Transfer just part of the Sales Pitch?

By Steve Phillips|February 10th, 2010|

Most ERP projects promise to transfer software knowledge from the consultants to the client. Once a project is over however, the client is often clueless about how to make software configuration changes, and may even struggle with performing basic transactions in the system. So what gives? Even though many aspire for successful knowledge transfer, most businesses lack a real strategy to make it more than just a dream. Secondly, when push comes to shove, we often set learning to the side and thi [...]

Opportunities for SAP Innovation
Opportunities for SAP Innovation

Opportunities for SAP Innovation

By Bill Wood|September 19th, 2009|

What if someone like me -- an independent consultant -- came along and said “SAP, I’ve got some really great ideas on how you can dramatically change the application for far greater success in the marketplace”? What if this change make the application more useful, and would not cost that much in developer time or resources? What if this change could be done almost completely with pre-existing functions, functionality, and code that SAP already has but has not done a good job themselves of integ [...]

Realizing SAP Business Benefit
Realizing SAP Business Benefit

Realizing SAP Business Benefit

By Bill Wood|August 26th, 2009|

When implementing or upgrading SAP, too often I encounter vendors and consultants who believe they are more qualified than they actually are. Think of backyard mechanics who changed the oil on someone's cars and checked the tire pressure a few times, then somehow think that qualifies them to do engine overhauls on Formula 1 race cars. Similarly, why do you expect old-style implementation vendors and consultants to transform your business into a competitive powerhouse by only addressing cost-foc [...]

SAP Development Practices That Carry Huge Costs
SAP Development Practices That Carry Huge Costs

SAP Development Practices That Carry Huge Costs

By Bill Wood|August 15th, 2009|

Anyone who has implemented SAP for any period of time has seen the classic three-tier system environment. You have a Development landscape, QA landscape, and then a Production landscape. In a classic scenario, you do your prototyping, system setup and design, and first-pass validation in the development landscape for the appropriate client. When it comes to development environments, a consistent pattern has emerged where the Basis team will ignore the potential for large profits to save a few p [...]

A Cautionary Tale About SAP Knowledge Transfer
A Cautionary Tale About SAP Knowledge Transfer

A Cautionary Tale About SAP Knowledge Transfer

By Bill Wood|February 3rd, 2009|

I spent the first few years of my SAP career on SAP training and documentation. During this time, I covered most of the major SAP modules [FN1], which was an invaluable experience for me. That time in front of a classroom doing SAP courses helped me gain an understanding of the user perspective, the client perspective, and how to facilitate effective requirements gathering sessions.Many SAP trainers do not have the luxury of specializing in a single module. Usually, you learn the transactional [...]