SAP Implementation is an Investment NOT an Event
A while back, I talked to a pair of executives who were trying to determine whether or not their SAP implementation cost was higher or lower than their competitors. They wanted benchmarks or some other way to know if they were in line with the marketplace. The CFO was worried that they might have paid way too much for their SAP implementation. After talking for a few minutes, they realized that they were looking at the question the wrong way. While they were asking about how their expenditure c [...]