Software Consulting Firms and Clients Myths and Half Truths

By |December 6th, 2010|

The following is a post from my friend Steve Phillips who runs a great site entitled "Street Smart ERP Blog." This is a nice complement to the series I just finished on SAP and ERP critical success factors. ================= Steve Phillips writes: Having spent the majority of my career in the shoes of a software consultant or client, I have often wondered why many find it necessary to perpetuate the old myths and half-truths regarding the consultant/client relationship. My feeling is given the [...]

SAP System Vendor Project Success Criteria & Factors 4

By |November 22nd, 2010|

I had intended to wrap this series up with this post, but because I haven’t done much review of the SAP System Change Control Process, this post will address that topic in detail. The last few SAP critical success factors will have to wait for the next post. Many of the steps, insight, techniques, and other suggestions I have made were gleaned from the SAP ASAP methodology and my experience with the various toolsets that SAP provides to their customers and vendors. This post will address this S [...]

SAP System Vendor Project Success Criteria & Factors 3

By |November 15th, 2010|

The other day, I made a post to SAP’s Community Network on how to ensure customers get the best SAP business software integrator for their money. One of the comments to that post suggested that I was advocating for customers using only SAP as their system integrator. In my response, I stated that my goal is to encourage SAP customers to get educated so they actually achieve value and ROI from their SAP business software projects. My response sums up why I started this site and what the posts he [...]

SAP System Vendor Project Success Criteria & Factors 2

By |November 8th, 2010|

This is a continuing post in an extensive series on achieving SAP project success. For the complete series, please see the Additional Resources list at the end of this article. Last week's post looked at some of the key factors around the type of consultants you need for success, your project approach, and the structure around the project. This week, we will continue exploring details around the SAP critical success factors (SAP CSF’s) as they relate mostly to SAP project scope and SAP project [...]

SAP System Vendor Project Success Criteria 1

By |November 1st, 2010|

Using the success criteria table laid out in SAP Success Factors for Vender Selection Responsibility Matrix 2 as a starting point for shared SAP project success, we will look at some strategies, tactics, techniques, and ideas for managing these shared responsibilities. By more aggressively managing these shared SAP critical success areas, we can set the correct tone and expectation for the SAP project. [FN1] This series will look at the things you should expect from your SAP system vendor, and [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 2

By |October 18th, 2010|

Based on a combination of the academic literature [FN1] and my personal experience, I have put together the following SAP and ERP Critical Success Factor Responsibility Matrix. The large “A” indicates a primary responsibility, a small “z” indicates a secondary responsibility, and a blank field indicates no direct responsibility. This is part of the continuing series on managing the SAP vendor relationship to ensure SAP project success. To do so, you need to review the SAP critical success facto [...]