CRM Archives - Innovate. Integrate. Transform. Run.

Dear SAP — IT’s Past HANA TIME
Dear SAP — IT’s Past HANA TIME

Dear SAP — IT’s Past HANA TIME

By Bill Wood|June 16th, 2014|

In-Memory DB Recently there has been a lot of activity around in-memory database processing. Oracle announced in-memory which it is positioning as a direct competitor to HANA [Fn1]; IBM, Microsoft, and others are getting on the "in-memory" bandwagon as well [FN2]. A quick check of Wikipedia indicates there are numerous companies claiming "in-memory" database processing as well [FN3]. Then there is the huge performance difference between Solid State Drives (SSD) and physic [...]

SAP Third Party – Indirect Usage Licensing Part 2
SAP Third Party – Indirect Usage Licensing Part 2

SAP Third Party – Indirect Usage Licensing Part 2

By Bill Wood|December 3rd, 2012|

For those who may not be aware, SAP is not the first company to require user licenses for third party or “indirect usage.” This requirement is becoming more commonplace, and some companies are quite aggressive with it. This follow-up to my previous post on SAP Third Party – Indirect Usage Licensing Part 1 will address real opportunities here. Over the years, SAP has set itself apart by aggressively pursuing sales while generally maintaining good customer relations. SAP's strategy is a balancing [...]

Storms Coming on the Salesforce.com Cloud Front
Storms Coming on the Salesforce.com Cloud Front

Storms Coming on the Salesforce.com Cloud Front

By Bill Wood|November 19th, 2012|

Salesforce.com financial clouds I recently ran into a post from a pretty well respected investor blog over at “Seeking Alpha.” The basic takeaway is that the Salesforce.com cloud business is not all it is hyped up to be and that shareholders may be in for a seriously rude awakening [FN1]. -------------------- The way it is described there sounds a LOT like Enron accounting. They called it a Ponzi Scheme and here is how it works: Employees receive stock options INSTEAD OF cas [...]

3 Development Phases for SAP Center of Excellence Maturity
3 Development Phases for SAP Center of Excellence Maturity

3 Development Phases for SAP Center of Excellence Maturity

By Bill Wood|May 14th, 2012|

Before we get into the substance of how to build a next-generation IT organization that is integrated with business, we need to take a quick review. Last week’s post on SAP Service Provider to Business Peer Through Center of Excellence Maturity proposed the direct maturity of the SAP IT organization. Here, we discussed the three stages of Organizational Change Management Inside the SAP IT Support Organization. These stages create clear distinctions between SAP Service Delivery versus Value Deli [...]

The SAP User Experience
The SAP User Experience

The SAP User Experience

By Bill Wood|April 9th, 2012|

Over a decade ago SAP embarked on a journey to revamp their outdated user interface. Enter "nJoy" SAP with all of the new "N" transactions. But it has been over a decade now and other than some nice refinements to the GUI not much has changed. A decade in the technology space is like a century in other areas. Isn't it time to take a hard look at the application suite again? So you have the cute "Netweaver Business Client" but there hasn't been a lot done to chan [...]

The PERFECT SAP Acquisition Target
The PERFECT SAP Acquisition Target

The PERFECT SAP Acquisition Target

By Bill Wood|March 5th, 2012|

Recently SAP acquired Success Factors to supplement their SAP HR with talent acquisition as well as make a serious play in the cloud computing space. And although the leaders in Waldorf generally tend to rely heavily on organic development and growth there are times when acquisitions obviously make sense. I believe I have the perfect acquisition for them to consider! That acquisition would be a scrappy CRM outfit that has been going directly after Sales Force and having a lot o [...]