In an outsourcing arrangement you have one of two approaches: work up front to reduce potential disputes or be prepared to deal with the fallout. The less aggressive you are with your outsourcing management, the more profitable you are to the outsourcing company. Does fallout mean you will be in court? Sometimes yes, but sometimes it means re-negotiating a contract, or worse still, skyrocketing costs which can exceed the original costs. Outsourcing Relationship or Arrangement The sales personne [...]