Make M&A Transition & Integration Easier

By |May 21st, 2019|

Merger & Acquisition Integration is hard work, but the rewards can be significant. Fortunately, we can accelerate the first hundred days to gain rapid benefits. Anyone who has done M&A work knows it can be difficult. Mergers and Acquisitions involve integrating the people, existing processes, technology, assets, products/services, cultures, and a whole host of other key items. None of this effort is trivial. Mix in aggressive TSA (Transitional Service Agreement) terms from an acquired d [...]

The Customer Experience Economy: Who Will Survive the Next 12 Years?

By |May 18th, 2019|

The need for change has never been clearer. At the same time, knowing the changes to make, with limited resources, has rarely been more obscure. Things change. It’s a fact of life. Whether the seasons, our age, or the weather, change keeps happening. Today, with all of the latest hype around Artificial Intelligence, Machine Learning, Robotics and Digital Transformation, the reason for change to begin with gets lost in the buzz. You gloss over the “Why?” as you fall to the clamor that you ju [...]

Business Model Transformation at Apple, Google, Facebook, Coca Cola, Deloitte, Lowes, Pfizer, Abbott, GlaxoSmithKline, and Target

By |January 29th, 2019|

As a McKinsey CEO survey showed, 80% of CEO's see their business models at risk from competitors [FN1]. Changing your business to compete requires transformation of business models for "growing the core, expanding geographically, diversifying into adjacencies, and taking opportunities that arise from value-chain disruptions and integrations." [FN1] Because of this, delaying needed change is no longer an option. Accelerating and Incubating Organizational Transformation Many organizations are [...]

Transform Your Enterprise with Digital Business

By |January 25th, 2019|

Research shows that "need seeker" business cultures are high on the innovation scale. By focusing on customer needs, or solving their problems, you create an innovation culture. Need Seekers and Innovation A Need Seeker is a term that PwC's Strategy& uses in their innovation research. Need Seeker organizations gain deep insight through direct customer engagement. They develop new products and services through that end-user need awareness. Of the customers evaluated for the study referenc [...]

People and Technology Collaboration and Integration

By |January 23rd, 2019|

Technology integration can take you a long way, but you need people integration for long-term success. Challenging the Status Quo with New Business Models and Technology Integration X-as-a-Service models are the future. Whether you are a manufacturer, service provider, content provider, or any other type of business, recurring revenue models are here to stay. As noted by Harvard Business Review (HBR): Today many industrial companies are beginning to offer their products as services—a move th [...]

SAP IT Governance – Achieve Business IT Engagement

By |October 24th, 2011|

Proper SAP project governance is a function of the business in partnership with IT. With the exception of a few of SAP’s technical applications (such as parts of Solution Manager, HANA, etc.), the entire application suite is about business-- business transaction processing and business processes. If key business resources are not directly engaged in SAP project governance, you may never realize the SAP benefits you expect. This leads me to ask: What benefits you expect from an SAP implementatio [...]